Frequently Asked Questions

GEP, DSA and Maths Olympiad

• What is the relationship between GEP, DSA and Maths Olympiad?

  GEP students are tested for their (a) visualisation (b) logical reasoning (c) pattern spotting skills. These are skills that are also required for MO. However, MO is more comprehensive than GEP because, on top of that, it also requires students to master certain concepts and strategies for the competition. Therefore, most students who are trained in MO should already possess the skills required for GEP and are likely to excel in the General Ability component of the GEP Screening process.
  
  Also, as MO students are equipped with strategies and tools for problem-solving with speed and accuracy, they are able to cope with the limited time given to complete the GEP Screening Test.

• What and when are the Maths Olympiad Competitions?

  These are some of the important Maths Olympiad competitions for your reference.

• Got a Question?

  If your question has not been addressed, Drop Us A Message!
  
  All pertinent questions will be added to this FAQ page. We appreciate your contribution!

Classes and Coaches

• Which course is most suitable for my child?

  You may learn more about our Courses by selecting them from the menu bar at the top of the page. Alternatively, you may Consult Our Coach for further guidance.

• Do you offer Trial Lessons?

  Yes. A maximum of one (1) trial lesson is allowed unless otherwise approved by The Management. Trial lessons are non-chargeable.
  
  Click here to register for a trial lesson now!

• What makes TCA coaches so qualified?

  All Coaches are hand-picked by Mr Terry Chew. They have at least 3 years of experience and a strong Math Olympiad background. Coaches are MOE Registered and have gone through a 6-week 'Train-the-Trainer' course conducted by Mr Terry Chew, which is then followed by 3 months of Apprenticeship before they are allowed to teach any classes.
  
  Subsequently, Coaches are expected to maintain a KPI of 95% 2-grade improvement for mainstream maths and 60% winning rate for math olympiad.
  
  Click here to get to know our Coaches!

• Can I choose my coach?

  No. Students are streamed into classes based on their ability. Coach allocation is at the discretion of The Management.
  
  To find out which Coach is allocated to your child's class, Contact Us now!

• Can i ask questions from school?

  Yes. We welcome all kinds of math questions from students. They may ask questions before or after each lesson.

• Do you provide 1-1 coaching?

  Yes. Private Coaching is provided as part of our Online Coaching programme only. Coaches do not travel to students' houses nor conduct 1-1 coaching at our physical location.

• Got a Question?

  If your question has not been addressed, Drop Us A Message!
  
  All pertinent questions will be added to this FAQ page. We appreciate your contribution!

Schedule and Replacement Lessons

• When does the term begin?

  Each term consists of 12 lessons. A student's term begins upon enrolment and ends 12 weeks later.

• Where can I find your class schedule?

  Due to limited capacity, we are unable to gaurantee availability of slots in our weekly classes. To find out if slots are available on the days and time you require, kindly Contact Us for the latest information.

• What happens when I miss a lesson?

  Classes missed may be replaced within a suitable class conducted on another day of the same academic week. A maximum of three (3) replacement classes is allowed per student per term – this does not include gazetted public holidays.
  
  NOTE: TCA's academic week starts on Wednesday and ends on Tuesday.

• What if I can't attend replacement within the same week?

  It is preferred that students attend replacement class within the same academic week. If they are unable to do so, the classroom recording will be provided.

• Will lessons continue during the holidays?

  Lessons go on for 48 weeks of each calendar year. We are closed in the first and last two (2) weeks of each calendar year. Lessons will not be conducted on gazetted Public Holidays and will be replaced.
  
  Lessons carry on as per normal during School Holidays.

• Got a Question?

  If your question has not been addressed, Drop Us A Message!
  
  All pertinent questions will be added to this FAQ page. We appreciate your contribution!

Fees and Payment

• Are fees paid per month?

  No. A minimum commitment of 12 weeks (one term) is expected from students who enroll into the course. Instalments are only allowed for enrolment of two (2) or more terms in a single invoice.

• What are your fees?

  All monetary transactions will occur in Singapore Dollars (SGD) only. Course fees of $960.00 are collected on a per term basis.
  
  Fees may differ for students eligible for ongoing promotions. Kindly Contact Us or enquire with our Enrolment Officer at 92391121 to be notified of the latest promotions.

• Are there additional fees?

  Yes. A Registration Fee of $70.00 is applicable per new enrolment. A Deposit of $100.00 is applicable per new enrolment; refundable with a 30-day advanced notice of withdrawal. All taxes included.

• What are the modes of payment?

  Payment can be made NETS, cheque or bank transfer. Mobile payment methods such as PayNow and GrabPay are also accepted.
  
  No post-dated cheques are allowed. For bank transfers, Invoice No. must be included in transaction notes. If an ATM is used, please notify our Accounts Department or call 88095884 in order to trace your transaction.

• How will i receive payment acknowledgement?

  Receipts are issued in softcopy via email in PDF format only – a conservation charge of $5.00 is levied for hard copy receipts.

• Got a Question?

  If your question has not been addressed, Drop Us A Message!
  
  All pertinent questions will be added to this FAQ page. We appreciate your contribution!